Treasury and Accounts , Department of Finance
CITIZEN CHARTER

Sr.No. Name of the Activity Officer in Charge Time Limit for disposal Whom to Complain in case of delay Time limit for disposal of cases for the officer mentioned in coloumn(5)
1. Payment of Bills District Treasury Officer/ Treasury Officer 4 Working Days Deputy Controller (Inspection) 30 Days
2. Transfer of Pension Payment Order to the Bank. District Treasury Officer/ 4 working days after the receipt of intimation from the pensioner. Deputy Director (Loans) 30 Days
3. Transfer of P.P.O. from one Bank to another District Treasury Officer/ Treasury Officer 4 working days after the receipt of application in Treasury, through the present Bank Deputy Director (Loans) 30 Days
4. Transfer of P.P.O. from one State to another. District Treasury Officer/ Treasury Officer 4 working days after the receipt of application in Treasury, through the present Bank Deputy Director (Loans) 30 Days
5. Verification of various types of receipts deposited by the departments/ public District Treasury Officer/ Treasury Officer 2 Working Days Deputy Controller (Inspection) 30 Days